"Kids loved the variety of pools and the water park."
Sophie H from Australia
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"The Deck Restaurant did the best pizzas and chips!"
Rebecca
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"Also received vouchers upon arrival for kids club session, free drink each at the restaurant and a big breakfast pack that included bacon, eggs, juice, milk, bread and a block of butter."
Lainee from Australia
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4-Star Family-Friendly Resort in Mermaid Beach
Amenities
Turtle Beach Resort offers a variety of recreational facilities including four separate swimming areas, six waterslides, and four spas. Guests can enjoy a 15-hole putt-putt mini golf course and a 22-seat cinema with four showtimes daily. Additional amenities include a games room with coin-operated video games and a floodlit tennis court.
Rooms
The hotel features fully self-contained one, two, and three-bedroom apartments, providing comfortable family-friendly accommodation. Each apartment includes a full kitchen, laundry facilities, and a private balcony or patio overlooking 4.5 hectares of lush gardens. The three-bedroom apartments accommodate up to seven guests, making them suitable for larger families.
Location
Turtle Beach Resort is situated just 300 meters from Mermaid Beach, known for its serene swimming areas. The Gold Coast's popular theme parks, heritage-listed rainforests, and shopping centers are only a short drive away. Guests can also explore local cafes and boutiques within walking distance from the resort.
Dining
The Deck Restaurant & Bar offers a diverse all-day dining menu alongside the Splash Zone pool area. Guests can choose from a selection of wood-fired pizzas, burgers, and children's meals, with refreshing drinks available. Mealtimes become a relaxing experience for parents as they can enjoy a meal while watching their children play.
Children's Activities
Families will appreciate Turtle Beach Resort's extensive children's activities and facilities. The resort boasts a secure fenced playground, a games room, and a dedicated kids club for entertainment. Daily children's programming complements the numerous pools and water play options available.
Highlights
Recreation: Four separate swimming areas & six waterslides
Accommodation: 1, 2 and 3 bedroom family-friendly apartments
Dining: The Deck Restaurant & Bar with all-day menu
Entertainment: 22-seat cinema with four daily showtimes
Location: 300 metres from Mermaid Beach
“In my opinion, this hotel particularly shines for families, notably through its dedicated kids club and multiple pools, including one designed exclusively for adults. The self-contained apartments, complete with kitchen facilities, create a comfortable home-away-from-home atmosphere, while its proximity to both the beach and Gold Coast attractions adds considerable appeal. If you are looking for a relaxing getaway that keeps everyone entertained, this should be top of mind.”
Edward HayesEditor-in-Chief at Beachresort
Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Family Two-Bedroom Suite
2 persons
80 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Superior One-Bedroom Apartment
2 persons
55 sq. feet
1 King-size bed
Balcony
Bathtub
room details
1 Bedroom Superior Apartment Kids Club Escape
2 persons
55 sq. feet
1 King-size bed
Balcony
Bathtub
room details
Show all rooms
Check Prices & Room Availability
See what's available for your travel dates now!
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Check-in/ Check-out
Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities: Great
8.2/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
Reception
No pets allowed
24-hour security
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Cycling
Tennis court
Bowling
Golf course
Archery
Aerobics
Fishing
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's menu
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Sauna
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Patio
Garden furniture
Balcony
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Show more
Dining Onsite
At Turtle Beach Resort, delight in the casual yet vibrant atmosphere of The Deck Restaurant & Bar, where Australian and local cuisine comes alive. Perfectly positioned overlooking the Splash Zone Water Park, this dining venue promises a fun and family-friendly experience, whether dining together for brunch or enjoying a leisurely dinner.
The Deck Restaurant & Bar
Australian, Local
Ambiance
Family friendly, Modern setting overlooking the Splash Zone Water Park
Key Offerings
Enjoy a diverse all-day dining menu featuring a selection of cheeses complemented by seasonal fruits and savory biscuits, crafted to cater to all ages. The atmosphere invites guests to unwind while the children engage in nearby activities.
Reservation
Not needed
Open for breakfast, brunch, lunch, and dinner; hours may vary.
Location & Nearby Attractions
2346 Gold Coast Highway, Mermaid Beach, 4218,
Explore Mermaid Beach
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Pacific Fair Shopping Centre
20 minutes' walk
A premier shopping destination with over 400 stores, dining options, and entertainment facilities perfect for all.
The Star Gold Coast
25 minutes' walk
A glamorous casino and entertainment complex offering dining, shows, and spectacular views along the Gold Coast.
The Spit
15 minutes' walk
A beautiful expanse of sand and sea ideal for picnics, water activities, and scenic walks along the coastline.
Gold Coast Convention and Exhibition Centre
30 minutes' walk
A large venue hosting major events and exhibitions, significant for business travelers and those seeking diverse activities.
Water Sports at The Spit
15 minutes' walk
Enjoy activities like jet skiing and paddleboarding; rental services available nearby for thrill-seekers.
Yoga at North Burleigh Beach
25 minutes' walk
Relaxing yoga sessions on the beach, perfect for unwinding. Classes operate seasonally; booking recommended.
Vivre A Vie
6 minutes' walk
Charming café known for its French-inspired cuisine, offering tempting pastries and great coffee in a cozy atmosphere.
Lucky Buddha Thai Restaurant
6 minutes' walk
Authentic Thai dishes in a vibrant setting, featuring vegetarian options and a popular pad thai as a standout.
Mandarin Court
6 minutes' walk
A casual dining spot specializing in Chinese cuisine, known for its dumplings and family-friendly atmosphere.
Dracula's Cabaret Gold Coast
30 minutes' walk
A unique dining and entertainment experience combining a theatrical show with delicious meals, perfect for adults.
Broadbeach Branch Library
25 minutes' walk
Family-friendly venue with reading programs, events, and quiet spaces ideal for relaxation or catching up on work.
Getting around beach destinations
City Centre
Mermaid Beach 5 min · 1400 ft
Airports
Gold Coast (OOL) 26 min · 10.5 mi
Brisbane (BNE) 141 min · 58.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
Maximum capacity of extra beds in a room is 2.
Pets
Pets are not allowed.
Number of rooms:
422
Former name
turtle beach resort - amazing facilities with free wifi and netflix!
Guest Ratings & Coastal Resort Reviews
See What Past Guests Had to Say About Their Stay
Review score
Based on 1035 verified reviews
7.5 /10
Very good
74 %
Recommend
Breakfast
8.5/10
Cleanliness
7.9/10
Comfort
7.9/10
Facilities
8.2/10
Free WiFi
8.0/10
Location
8.5/10
Paid Wi-Fi
8.2/10
Staff
8.5/10
Value for money
7.7/10
Pros
Kids club
Family activities
Helpful staff
Multiple pools
Convenient inclusions
Cons
Chaotic maze
Broken equipment
Guest reviews
based on 1976 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Turtle Beach Resort
Can I fit my family of three in the one-bedroom apartment, even though it says it has just one double bed?
15 January 2024
Yes, the one-bedroom apartment accommodates up to three guests comfortably. A complimentary trundle bed can be provided for the additional person.
Is there a laundry facility available in the apartment for washing clothes?
22 February 2024
Yes, each apartment is equipped with both a washing machine and dryer for your convenience.
Could you explain the differences between the standard and superior two-bedroom apartments?
10 March 2024
The superior two-bedroom apartment features hardwood furnishings, while the standard option retains cane furniture and may show more wear. The superior unit also offers more modern amenities.
What are the sleeping arrangements like for three guests in a one-bedroom apartment?
24 May 2024
The one-bedroom apartment can comfortably accommodate up to three people. A complimentary trundle bed can be added in the living area.
Are the pools heated, and is there a children's club for younger guests?
18 April 2024
Yes, the pools are heated to 26 degrees Celsius, and there is a kids' club available for family-friendly activities.
Is it possible to request a ground-floor apartment to avoid flights of stairs?
30 April 2024
Requests for ground-floor apartments can be made at the time of booking, and efforts will be made to accommodate your preference, although it is not guaranteed.
Are there restrictions on who can use the water slides in the resort?
5 June 2024
Yes, there is a height restriction of 145 cm for the main slides. Children taller than this can use the slides at their own risk.
Can towels be provided for pool use, or is there a rental service?
12 July 2024
Bathroom towels are included in your apartment, but pool towels can be hired for a fee of $5 each, which can be washed in your apartment.
Are smoking areas available on the property, specifically on the balconies?
15 August 2024
Turtle Beach Resort is a non-smoking facility. However, it may be possible to allocate an apartment with a back balcony; guests are kindly asked to be considerate of others.
Do you offer transportation services to local attractions or other areas?
1 September 2024
Yes, shuttle services to nearby attractions are available through an external company partnered with the resort, making it easy to explore the area.
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